Privacy Policy

Effective Date: December 5, 2024

GuidePro (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, platform, and services (collectively, the “Services”). By using the Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our Services:

1.1. Information You Provide

Account Information: Name, email address, phone number, and password when you create an account.
Booking Details: Information about your fishing trip preferences, payment details, and communications with guides.
Profile Information (Guides): Licenses, permits, insurance, photos, videos, and descriptions of your services.

1.2. Automatically Collected Information

Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages you visit, time spent on the platform, and interactions with features.

1.3. Third-Party Data

Information from social media platforms (if you connect via social accounts) or payment processors.

2. How We Use Your Information

We use the information we collect to:

Facilitate bookings and payment transactions.
Provide and improve the functionality of the platform.
Communicate with you about your account, bookings, and updates to our Services.
Personalize your experience and recommend relevant guides or fishing trips.
Enforce our Terms of Service and address disputes.
Ensure compliance with legal requirements.

3. Sharing Your Information

We share your information only in the following cases:

With Guides: Relevant booking details shared with guides to facilitate your trip.
With Service Providers: Third-party vendors who assist with payments, marketing, analytics, and customer support.
Legal Requirements: When required by law or to enforce our Terms of Service, protect our rights, or ensure safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve platform functionality and user experience.
Track site usage and gather analytics.
Deliver targeted advertisements based on your preferences.

You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain features of the platform.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Withdraw consent for data collection or processing.
Request a copy of your data in a portable format.

To exercise these rights, contact us at rick@guidepro.com. We may require identity verification before processing requests.

7. Children’s Privacy

GuidePro is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Significant changes will be communicated to users, and the “Effective Date” will be updated accordingly.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: info@guidepro.com